The Bathroom Studio Birtley County Durham was opened in 1995 by John Bottomley and his wife Jackie. John has considerable experience in the bathroom business and decided to open The Bathroom Studio Birtley County Durham to be able to offer a unique ONE-STOP-SHOP for fitted bathrooms and to be more in control of the level of service the company could provide.

 

 

The business is well located on the high street in Birtley and has a strong local focus. Says John:

"We find that the vast majority of our business comes from within a radius of fifteen miles. Durham, Wickham, Chester-Le-Street, Washington and of course Birtley are good catchment areas for us. We spend very little on advertising, finding that much of our business comes from recommendation by family and friends. We also enjoy a lot of repeat business, many of our customers 'take us with them' when they move house!"

 

 

John also has an interesting philosophy for the business.

"I have seen a number of businesses enjoy success and then struggle to cope once they grow above a certain size. We now enjoy a healthy level of business and the company is well structured to handle it. The showroom is twice its original size, we have developed a carefully selected range of products that our customers appreciate and we have three fitting teams who are absolutely reliable to carry out a first class installation. So, we enjoy good business, our customers are delighted and recommend us to their friends. Why should we try to change that?"

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The Whitehouse - Durham Road - Birtley - County Durham - DH3 2QQ

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